Pre-orders

 

PRE-ORDER POLICY:

To provide our valued customers peace of mind, Loose Change Coins allows certain products to be pre-ordered and paid for before from their official release date, ensuring you secure your desired item.

This service guarantees a limited product is reserved and shipped to you promptly upon release, so you can spend less time worrying and more time enjoying your collection!

Please review the following terms and conditions of our Pre-Order Policy before placing your order.

PRE-ORDER PRODUCT ETA:

We strive to provide a release date estimate for every pre-order product on our website. This Estimated Time of Arrival (ETA) can be found within the relevant product's description.

Please note that the ETA is an estimate, and delays can occur due to circumstances beyond Loose Change Coins' control, such as shipping delays, supplier shortages, or manufacturing issues.

If a delay occurs, we will update the listing with the new arrival date and notify customers of significant delays (over two months).

WHEN WILL I RECEIVE MY PRE-ORDER?:

"Pre-order" products are dispatched as soon as possible upon arrival at our warehouse, unless a supplier-defined retail release date must be adhered to. In this case, your pre-order will be held until the official release date.

ORDERS CONTAINING A PRE-ORDER PRODUCT:

If your order includes both pre-order and in-stock items, the entire order will be held until the pre-order product is in stock or its official release date arrives.

To receive in-stock items immediately, please contact us to split your order. Please note: Split orders will incur additional shipping charges.

ORDERS CONTAINING MULTIPLE PRE-ORDER PRODUCTS:

Orders with multiple pre-order products (and/or in-stock items) will be held until all pre-order products are in stock or their official release dates arrive.

To receive in-stock items immediately, please contact us to split your order. Split orders will incur additional shipping charges on the new order(s) created for pre-order products.

CANCELLING A PRE-ORDER:

To cancel a pre-order, please contact us immediately with your order number. We will try our best to accommodate your request, subject to our Returns and Cancellations Policy.

Due to warehouse processing and dispatch procedures, we cannot cancel or amend orders for or containing pre-order products within three days of the product's release date.